AfterPay: Heal now, Pay later. | Free shipping within AUS orders over $90
AfterPay: Heal now, Pay later. | Free shipping within AUS orders over $90

WHOLESALE

Account Approval

All wholesale Clients must be approved before ordering.
As a small & ethical business, we are very exclusive on choosing wholesale clients. Please supply us with the following info:

EMAIL: info@bamboogoo.com 

or copy application below & send via our Contact Form. 

  • Company Name
  • ABN
  • Trade/Shipping Address
  • Contact number (for shipping)
  • Website
  • Social media pages if any.
  • Your company's philosophy, if you have one.

Order Minimums

Minimum order value (MOV) is AU$300. 

Shipping

Shipping is not included in the cost of goods. We offer shipping with Interparcel to give the fairest rate. Shipping includes Tracking. Shipping quote varies on weight & Postcode. Full cover on your postage is at your request.

 

Order Processing

Once payment is made in full, the wholesale products are made to order and ready for delivery 10 days post order. Delays in payment will delay your order. Please contact to discuss express order placements to meet your deadlines.

Return Policy

Returns must be made in writing directly to info@bamboogoo.com within 7 days of delivery date quoting invoice number and reasons. No returns are acceptable without BAMBOOGOO prior approval and delivery instructions for transport. 
Obtain a postage receipt and that will be credited against your account.
Items that arrive damaged, or are incorrectly supplied, are eligible for refund or exchange. 


Please advise us immediately of incorrectly supplied, or damaged goods. If the fault is visible, please provide a photograph.
Visual packing damage on arrival of receiving goods should be noted on the consignment when you sign for your goods by the delivery driver when optional.
Wholesale merchandise may not be returned or exchanged for change of mind.
We cannot accept returns on unsold items. 

Payments

Orders must be paid before items are shipped. No orders will be posted until full payment is received. 
We prefer direct bank deposit. Credit Cards accepted via online store.
Quote your invoice number & email remittance to: info@bamboogoo.com
Paypal is accepted with 3% charge.
Afterpay is accepted with 5% charge.

 

PRODUCT MODIFICATION

BAMBOOGOO products cannot be modified for resale. This includes tampering with ingredients or re-branding of contents.

 

Product Liability

Once you have paid and received your order, you own and are liable for the BAMBOOGOO products. Prior to sale of items be familiar with storage conditions and expiry dates.


Note: BAMBOOGOO Personal care products are made with natural ingredients therefore variations in scent/colour may occur. The buyer accepts this when the order is placed. 
It will not be a considered fault and therefore no credit will be issued. 
Recommended storage in a cool (below 30°C), dry, well ventilated area and out of direct sunlight. BAMBOOGOO products have a 12 month shelf life.

Right of Refusal

BAMBOOGOO reserves the right to refuse service or credit.
Your order or product request may be denied without notice and without reason We will attempt to notify you in writing. Reasons include, but are not limited to:
1. Your Account is in default.
2. Improper or unethical trading practices.
3. Account inactivity.
4. A history of continued late payments.
5. Providing to us false or misleading information.
6. If the business ownership changes.